Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy. A social CRM solution helps a business to more effectively ...

Pretty simple, right? Throwing the book In many ways, the foundation for what has become known as social CRM was built in 1999 by direct marketing guru and author Seth Godin. In his seminal book ...

When it comes to customer service, no one likes to wait, and with the growth of mobile adoption, many airline carriers such as American Airlines and Southwest are embracing the potential of social ...

To deploy ioGrow to App Engine, you will need to register a project to create your project ID, which will determine the URL for the app. In the Cloud Platform Console, go to the Projects page and ...

One of the main benefits of integrating CRM and social media is that it can improve customer service. By using CRM, you can track and respond to customer inquiries, complaints, and feedback across ...