Retailers must implement a multilayered security approach to safeguard their platforms and prevent potential bot attack ...

One area that may drastically improve consumers’ satisfaction with customer service: AI-powered bots that can act as a ...

Emerging on the heels of the Facebook F8 Conference, chat bots have remained a hot topic in the media – specifically as they relate to Facebook Messenger and applications. Businesses and ...

The news is full of speculation about chatbots like GPT-3, and even if you don’t care, you are probably the kind of person that people will ask about it. The problem is, the popular press has no ...

John Lalor does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

Retale has a new Facebook Messenger chatbot that acts as a mediator between users and the brands who want to target them with sales and coupons at nearby stores. By asking questions directly to ...

There are a few reasons behind their sudden surge. Firstly, artificial intelligence and natural language processing, two technologies behind bots are now more accessible to developers and have ...