O'Brien was disappointed that he couldn't get a faster service plan. As noted earlier, the New York law lets ISPs comply with ...

The Affordable Broadband Act (ABA), which was initially enacted in 2021, blocked before it could go into effect, and is now officially in effect as of Jan. 15, requires internet service providers to ...

A new speed-test report ranks AT&T Fiber as having the fastest median download speeds, but Verizon Fios also had a good ...

New York’s Affordable Broadband Act, which requires large internet service providers to offer affordable broadband plans to ...

A customer service representative at the Washington Pike AT&T store said the problem is being caused by work on two cell phone towers in that area.

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

AT&T uses the uncertainty of the college football playoffs to introduce its new "AT&T Guarantee" for customer service and ...

AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose fiber connectivity for 20 minutes, the company will credit the customer with the cost ...

AT&T is leveling up the ... friendly service they deserve. All guaranteed, or we make it right. We're the first and only carrier to launch a customer guarantee for both its wireless and fiber ...