Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

AI-powered Google competitors are trying to figure out how to grab search revenue without losing users who are wary of ...

DeepSeek’s disruption signals that the U.S. needs more competition, not Big Tech dominance, to be the world's AI leader ...

“AI-driven solutions are scalable, and we’re building them with a global audience in mind,” Arvind Parthiban, co-founder and ...

The cause of investors’ panic was DeepSeek, an obscure Chinese hedge fund turned AI startup that has blown analysts away with ...

As artificial intelligence (AI) continues to shape industries worldwide, its role in banking has quietly evolved behind the ...

The high performance, low cost AI model has sent the tech world and markets into turmoil. But how should marketers react?

Eva, a chatbot developed in Paraguay, allows people to interact with a woman awaiting sentencing for alleged drug trafficking ...

Learn more about new Character.AI’s games, safety measures, and engagement techniques. Is it a trustworthy entertainment ...

Artificial intelligence agents are set to take the centre of the technology stage over the coming months. Companies in all sectors are considering how these rational programmes or systems, capable of ...

The Chinese firm said training the model cost just $5.6 million. Microsoft alleges DeepSeek ‘distilled’ OpenAI’s work.