AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

A good router should be able to take full advantage of whatever internet speeds you're paying for -- but if your network ...

Around one in five American households now bundles their home Internet service with wireless phone, according to a new consumer survey.

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.

Here are four key pressure points and courses of action I believe ISP decision-makers should consider to maximize return on ...