Customer relation management software manages employees data and information In this highly technical business environment CRM can be used to drive and enhance customer satisfaction Salesforce being a ...

Customer Relationship Management (CRM) tools have evolved far beyond their original purpose of organizing client data and tracking sales.

Agents are autonomous and thoughtful, fast and knowledgeable. They won’t replace star performers, but they will supercharge your team.

In this highly competitive digital space and marketing world, agencies are tackling critical challenges to prove the ...

Discover the 11 of the top SaaS Management Platforms that help businesses optimize, manage, and monitor their SaaS ...

How PigAPI enables AI agents to interact directly with graphical user interfaces (GUIs) within virtual Windows desktops hosted in the cloud.

How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

The Dow Jones Industrial Average certainly has some overlap with the other headline stock market indexes. Click here to read ...

Rolling out price changes can involve a significant amount of manual work on the part of a SaaS provider’s finance team.

Data has become the lifeline of our increasingly interconnected world and a crucial lever for driving customer experience.

Microsoft CDP, or Customer Data Platform, is a solution within the Microsoft Dynamics 365 ecosystem designed to help ...

This breakthrough was only the beginning of a big wave of changes. At the end of last year, a new trend related to AI started ...