The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own ...

Affordable Innovation: The decrease in costs has allowed 1606 Corp. to bring forward new, cutting-edge tools-including its CBD and public company chatbots - at a lower price point, making it easier ...

Use case fit and demonstrable value are emerging as the new tenets of a technology that had promised the world.

Ethical questions around using generative AI for religious tasks have become more complicated as the technology has improved, ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

This breakthrough was only the beginning of a big wave of changes. At the end of last year, a new trend related to AI started ...

India's leading and fastest-emerging AR, VR, and Metaverse development company, Augment Works, has developed WappBiz, a cutting-edge software designed to streamline marketing efforts through ...

As traditional business communication channels see declining engagement, Gallabox enables SMBs to deploy enterprise-grade AI automation on WhatsApp, serving over 10,000 businesses across 45 ...

ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL), the country’s largest ICT services provider, has partnered with ...

Once leaders learn how other companies are using AI to solve problems and seize opportunities, they will be better able to ...