As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an ...

As a product management professional, I’m obviously focused on delivering great products. But after more than a decade using and managing technology and data products, I see the big picture of where ...

The travel landscape is changing and premium experiences are evolving in response to heightened consumer expectations. The classic “five-star everything” model, once synonymou ...

The Technology Services Veteran Brings 20+ Years of Customer-Focused Experience Leading Global Enterprise Software Deployments for Manufacturing and Distribution SAN FRANCISCO--(BUSINESS ...

Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

Then, an unexpected turning point occurred: Adobe was sunsetting Flash, which meant our platform would be unsustainable. I ...

The global Healthcare Contact Center Solution Market is set for explosive growth, forecasted to expand at an impressive 19.9% compound annual growth rate (CAGR) from 2023 to 2033. The market, which ...

For startup leaders, here are the essential components of building a robust business development framework centered on data ...

In today’s fast-paced, technology-driven world, the need for smarter, more efficient solutions is at an all-time high.

Salesforce’s growth story remains compelling, with projected revenue growth of 17% in 2025 and strong demand for AI-driven ...

DJ Paoni, CEO of Certinia, seems to have had a good first year in the job. We ask what's next in professional services and ...