Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

The retail landscape is shifting – at least for Sam’s Club and Costco (COST). In a major upset, Walmart-owned (WMT) Sam’s ...

Iron Mountain scored highest for customer satisfaction in the latest Management Top 250 ranking, followed by Intel and Ball. The Management Top 250 ranking compares companies using the late management ...

Chatmeter research foundSAN DIEGO, Jan. 21, 2025 (GLOBE NEWSWIRE) -- Chatmeter, the leader in multi-location customer intelligence, ...

With Chatmeter’s new Review Generation tool, multi-location brands can build credibility by driving three times more customer reviews in half the time. Customizable email, SMS and QR code templates ...

The highs and lows customers experience not only influence their immediate satisfaction but also build long-term loyalty.

With Chatmeter's new Review Generation tool, multilocation companies can build credibility by driving three times more customer reviews in half the time. Customizable email, SMS, and QR code templates ...

Image sourceThe fast-moving world of e-commerce requires businesses to stay agile to compete. Real-time customer feedback is perhaps the best way to achieve thi ...

If you’ve seen a dip in your financial service progress recently, it might be time to look closer at the customer feedback you’ve been receiving. Whether improving your financial service or ...

But performance conversations, especially where you need to give critical feedback, don’t have to be scary. There are a few common mistakes to avoid when giving critical feedback.

Getty Images Holdings Inc. is exploring a combination with rival Shutterstock Inc., according to people familiar with the matter. Shares Getty Images rose as much as 32%, the most since 2023.