The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

The Army & Air Force Exchange Service (AAFES), a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership… Get free access to tactical tips, invaluable ...

AI chatbots are answering the phones. Customers are not happy about it. I've been fighting with my health insurance company a lot lately. The mundane billing disputes are exactly the type of ...

In this crazy-busy corporate climate, finding fresh ways to streamline and cut costs is the holy grail. Picture this: customers walking away beaming with delight, their queries answered swiftly, and ...

ChatGPT, the massively popular conversational chatbot, was down for a short time before the issue was resolved, according to an OpenAI status update.

(MENAFN- EIN Presswire) Empowering Exceptional Customer Support Through Innovative Technology, Gem is already handling over 60% of inbound contacts The new AI chatbot, Gem, leverages the power of ...

Winnipeg's 311 service is planning to try out an artificial intelligence chatbot this spring, even though the average wait ...