The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.