If a viral consumer complaint is met with an inadequate response, a minor issue can become something more potentially ...

A visual review of the border situation with China reveals an immediate troop pullback but highlights rapid infrastructure upgrades in disputed areas, casting doubts on China's commitment to long-term ...

As Western powers continue to provide and approve Ukraine’s use of advanced weaponry against Russia, the veracity of Vladimir Putin’s deterrent threats against such provocations is ...

Sean Huster, United Airlines’s director of customer service at Washington Dulles International Airport, said his team’s goal during the holidays is to “de-stress the customer’s travel ...

(See also: Command-and-control server; Distributed denial-of-service) A bug is essentially ... with the core underlying system. However, an “escalation of privileges” event can involve ...

A defence intelligence report from Denmark says the potential for military escalation in the Arctic is higher than ever before. (MCpl. Steeve Picard) Denmark’s Defence Intelligence Service (DEI ...

A dose de-escalation program targeting Humira (adalimumab) and Stelara (ustekinumab) saved more than $86,000 per successful intervention, according to research findings presented today at the American ...

Also on the show, Upstate University Police officers are trained in “de-escalation,” and Erika Taylor, the chief of the Upstate University Police, shares some of those techniques to help anyone who ...

Expert says Iranians are following the ceasefire in Lebanon but that the top priority for Tehran is de-escalation ... 10 Essential Tips for Sustained Portfolio Growth Air India announces ...

One of the most important skills for de-escalating customer ... and responsibilities as a customer service professional, and of the available channels of escalation or complaint.

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