A top Salesforce artificial intelligence executive, Clara Shih, has left amid changes in its strategy. Salesforce stock has gained 26% in 2024.

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or ...

Salesforce made a splash with Agentforce at ... “Agentforce goes beyond chatbots and copilots, using advanced reasoning abilities to make decisions and take action, like resolving customer ...

Salesforce plans to hire over 1,000 employees to support sales of its new generative AI product designed to execute business ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Whether using chatbots, live agents, or knowledge bases, businesses can solve customer concerns faster, thus improving ...

In the cut-throat business world, self-doubt can be the difference between success and failure, costing you everything.

Salesforce introduced Agentforce this summer — claiming the service can outperform chatbots when it comes to automating activities such as “customer service, marketing campaigns and business ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

Anthropic says it is teaching its Claude AI model to control desktop computers based on prompts. In demonstration videos, the model is shown controlling a computer to conduct research for an outing on ...

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for ...