Hsieh began experimenting with Holacracy in 2013 as a way of maintaining Zappos' lauded employee-centric culture as it continued to grow. The transition was supposed to have finished within a year ...

"Zappos wants employees who treat all coworkers ... to participate in the company's new corporate structure, known as "Holacracy," which dispensed with traditional manager roles and job titles.

There were a lot of changes both internally and externally here at Zappos. We went all in with Holacracy, which is really about self-organization, self-management, having employees really think ...