NJ Transit is accelerating the replacement of thousands of foggy windows on its trains to get the work done in three years.

NJ Transit will accelerate replacement of opaque multilevel train windows to have them replaced with new ones by 2028.

"We take the feedback that our customers give us very, very seriously. Franck Beaumin, our customer advocate, focuses a lot ...

New customer service improvements are coming to some NJ Transit stations, including Trenton and Newark. NJ Transit CEO Kris ...

NJ Transit CEO Kris Kolluri said plans to build a new bus terminal at MetLife Stadium have been scrapped in favor of temporary bus infrastructure.

New Jersey Transit wants riders to see their commute differently. That is, through new windows. “This is one issue that comes ...

NJ Transit will speed up efforts to replace damaged windows on its multilevel railcars, cutting the time to complete to three ...

Part of the initiative will now have customer care ambassadors -- wearing bright orange shirts and vests -- located at Newark ...

NJ Transit CEO and President Kris Kolluri unveiled an initiative to improve customer experiences at Newark Penn Station and ...

Orange-wearing customer service reps will be making the rush hour rounds at Newark Penn Station, while overnight cleaning ...

The new Portal North bridge that will carry the Northeast Corridor rail line over the Hackensack River hit a major milestone ...

NJ Transit CEO Kris Kolluri showed CBS News New York interactive kiosks and said Newark Penn Station will get a cleaning every night, which means some shops there will close overnight. There will ...